If you're experiencing difficulty with audio or video during a call, it may be due to issues with your device's speaker, microphone, or camera. Please follow the steps below to troubleshoot and ensure their proper functionality.
For more detailed troubleshooting and network issues please refer to this guide.
In this article, we'll cover:
Troubleshooting audio issues
Navigate to the top-right corner of your meeting or webinar interface and select "Settings"
In the settings section, verify if the correct speakers and microphone are connected.
Click "Test" to your speaker
Troubleshooting video issues
Navigate to the top-right corner of your meeting or webinar interface and select "Settings"
In the settings section, verify if the correct camera is connected.
