Hapony Q&A is a feature available in every Webinar, enabling questions to be moderated, answered or archived. All questions can be shown live onscreen if required and all data can be exported at the end of the session, from either the meeting room or inside the account centre.
In this article, we'll cover:
Overview of Q&A
Go to app.hapony.com and log in to your account.
Create a new webinar, then in the webinar module, click "Q&A" located at the bottom right.
In the Q&A module, you can view open questions, approved questions, and archived questions.
In the Open tab, a host, moderator, or any webinar facilitator can approve or archive questions. By default the audience cannot see questions, only those that they ask - these settings can be adjusted in the account centre under Webinar > Permissions > Q&A.
Within the Approved tab, there are two subtabs: "Unanswered" and "Answered." From the "Unanswered" tab, you can view unanswered questions, while in the "Answered" tab, you can see all the questions that have been answered.
If you are the host or moderator you can reply to any question if you wanted to discuss with the audience member. If you decided to configure questions as visible to all (for example, to enable upvoting), then you can check the "Send Privately" box to send a response message privately to the audience member for a private discussion.
To see questions that have been answered click the "Answered" tab.
Click the three dots to delete or archive questions.
In the archived tab you can click "Reopen" to reopen a question again.
To manage Q&A access & controls, click the settings icon from the Q&A module.
To export questions, click the download button next to the settings Icon.
To ask questions anonymously, check the "Ask Anonymously" box.
How to manage permissions of Q&A
The quickest way to manage permissions in a session is use the settings tab In-Meeting on the top right of the Q&A panel. Here you can immediately configure exactly how Q&A works for your audience.
However, for more in-depth control over Q&A this can all be configured from the account centre.
To manage Q&A permissions, select your webinar and go to Access > Q&A.
From the Q&A permissions tab, you can decide who (host, moderator, speaker, producer, or audience) has control over different parts of the Q&A module.
To save your changes, click the "Save Changes" button in the top-right corner.
Exporting Q&A in .csv format
As described above, this can be done In-Meeting, or you can access the same .csv download in the account centre.
Choose your particular webinar from which you want to export questions and navigate to "Summary"
From the right-hand side click "Export" to download your questions.
